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PAYMENTS
We happily accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal. You do not need a Paypal account to make a purchase and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
SHIPPING
Your order will be ready to go in 3-5 days (unless you have a custom item, in which case you'll receive an email with an estimated delivery date).
We normally ship our orders using First Class Mail via the United States Postal Service (USPS). Hey, we love our mail man, Kerry. If you'd like to add insurance and/or delivery options, or if you prefer your FedEx delivery person, send us an email and we'll get you a quote.
Hate it when you feel like you're paying too much for shipping? We know we do. Which is why we try to ask only as much as it costs for us to ship your package to you.
We offer FREE SHIPPING on domestic orders over $50. Just spend $50 and use code FREESHIP when checking out!
INTERNATIONAL ORDERS
In order to keep international shipping affordable, we use USPS so we can ship anywhere they go. However, tracking and insurance are NOT AVAILABLE and your package can not be insured or tracked.
If you are concerned, please contact us about rates for Express Mail, which includes insurance and tracking, and 3-5 business day worldwide delivery.
REFUNDS + EXCHANGES
If your product is damaged in shipping, please contact us RIGHT AWAY so we can address the problem.
Unfortunately, we are a teeny-tiny company so we can not offer refunds for changes of the heart. But please let us know if something is wrong with your order and we will do our best to make you happy.